Our support team is here for ambassadors. Reach us through the channel that works best for you — we aim to respond within 24 hours on business days.
The fastest way to get help. Join our Discord and post in the #ambassador-support channel — our team and fellow ambassadors are active daily.
Join DiscordFollow our official WhatsApp channel for programme updates, campaign launches, and important announcements from the AstralGuard team.
Follow ChannelFor confidential issues, account matters, or anything you'd prefer to keep private — email our dedicated ambassador support address directly.
Send EmailUse the form to reach our support team directly. All fields are required. Please make sure your referral code is correct — you'll find it in your welcome email or ambassador dashboard.
To protect all ambassadors, submissions are limited to 2 per 12-hour period. Please provide accurate information so we can assist you as quickly as possible.
Apply through our official application page. Our team reviews every submission and will contact you within 5–7 business days with an outcome. Make sure to tell us about your passion for cybersecurity and your community involvement.
Your unique code is included in your acceptance email and is always visible in your Ambassador Dashboard once you log in. It follows the format AGA-XXXX-XXXX using uppercase letters and digits only.
Ambassadors earn verified digital certifications, exclusive milestone badges, public recognition on our website and social channels, and access to premium AstralGuard merchandise. You can view the full rewards breakdown on the Rewards page.
We ask for a minimum of 5–10 hours per month. This can take many forms — hosting workshops, creating content, running community sessions, or promoting cybersecurity awareness. We value quality over quantity.
If you haven't received a reply within 24 business hours, please check your spam folder first. You can also reach us directly on Discord in the #ambassador-support channel for a faster response.
Yes — use the contact form above and select a subject along the lines of "Dashboard Issue". Describe what you were doing and what happened. Screenshots are helpful; include them if you can by emailing support@ambassadors.astralguard.online directly.