Frequently Asked Questions

To become an ambassador, enroll in an AstralGuard program and express your interest in representing the academy. Once approved, you will receive access to the ambassador dashboard where you can participate in campaigns, refer students, and start earning points.

Your primary mission is to promote cybersecurity awareness and help grow AstralGuard Cyber Academy. This includes sharing posts, promoting workshops, running campaigns, mentoring other students, and referring new participants to our programs.

Yes. Ambassadorship does not end after course completion. You can remain active, continue participating in campaigns, mentor new ambassadors, and keep earning rewards.

Points are earned through:

• Campaign participation: liking, commenting, sharing, or promoting AstralGuard initiatives.
• Referrals: each successful referral of a paying student earns 500 points. A referral counts only if the referred student completes payment.

A referral is successful only if the student you refer completes full payment for the program. Partial payments or non-payments do not qualify.

Points may take a few days to reflect due to manual verification of campaigns and referrals. All referrals are tracked accurately and credited once confirmed.

No. Points earned from successful referrals can not be converted into cash but can earn you swag and grant access to our courses and learning materials

Ambassadors can earn:

• Certificate of Active Participation (baseline recognition)
• Digital Badges for milestones and achievements
• Shoutouts and features on AstralGuard social media
• Priority access to workshops and labs
• Premium swag including AstralGuard T-shirts
• Cash rewards in UGX via successful referrals

Additional rewards may be granted at AstralGuard's discretion.

Each reward has a points threshold. When you reach the required amount, request redemption through your dashboard. Some rewards — such as cash withdrawals or premium swag — require manual verification before delivery.

Submit screenshots, links, or other accepted evidence of your participation through your dashboard. Points will not be credited until proof is verified. Failure to submit proof may result in points not being awarded.

Points for campaigns or referrals without proof may not be credited or could be revoked. Always submit clear evidence in line with the specific campaign instructions.

No. Rewards are designed to recognise your commitment and achievements within the program. They do not constitute employment, a salary, or payment for services rendered.